CloudExchangeRecipientDisplayType is empty for one or more users

When running a hybrid environment we have noticed that in some situations that an user with an on premise mailbox is not showing in the Office 365 GAL.
After comparing account details we noticed that the attribute CloudExchangeRecipientDisplayType was empty for those accounts.


In a search how to fix this we found an article indicating the following:

Make a note of the current value’s

In the On-Premise AD manually set the following attributes:

Attribute Change to
msExchRecipientDisplayType 6
msExchRecipientTypeDetails 128

Then replicate this information to Azure Active Directory. Once this replicated to 365, check the CloudExchangeRecipientDisplayType attibute to confirm that this attribute now has a value. Then set the attributes in the on premise user object back to their original values.


I hope this was informative. For questions or comments you can always give a reaction in the comment section or contact me:


Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.